If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. Steps: Boot the server and press F10 to enter the Lifecycle Controller. (Fig. Download firewall logs Use the menus to browse to relevant or required content. All Data ProtectionAppliances utilizing the Dell PowerEdge Platform: Dell PowerEdge Gen 13 andGen 14 servers. Enter: racadm techsupreport collect -t sysinfo,ttylog iDRAC generates a SupportAssist collection of the server and then exports th. The following steps and pictures below and show how to create the SupportAssist Collection incl.
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This article may have been automatically translated. Registeration is optional. 5. #perccli show (Gather relevant Controller Number - Examples below are for Ctl 0), #perccli /c0 show events type=includedeleted >perc_events.log. SupportAssist logs (previously called Tech Support Reports) are similar to. See: Get TSR via iDRAC 9 SupportAssist Collection #DellEmc #iDRAC-9 #TSR #Logs #Support-AssistThis video is a step by step guide How to collect TSR logs from iDRAC 9 step by stepPowerEdge ServeStep by stepSay hi on social:Instagram:- https://www.instagram.com/kuldeep__dixitLinkedin:- https://www.linkedin.com/in/kuldeep-dixit-46926aa1Do not forget to hit Like and Share #pingmeindia #freePMP #PMPExamPrepDisclaimer- Some contents are used for educational purpose under fair use. Figure 1. This article explains how to export a hardware diagnostic file from a Dell PowerEdge Server through the integrated Dell Remote Access Controller(iDRAC) 8. Here's how to extract SupportAssist logs remotely from your Dell PowerEdge server. Now click on Advanced Export Options 6. Select Export Configuration from the drop down. Figure 1: Hardware Diagnostics, This takes you to the Terms and Conditions screen, click the box to agree then click Next at the bottom of the screen. Procedure After logging into the iDRAC web interface go to Troubleshooting (Fig. For more Information, check our Knowledge Base: https://dell.to/3u2o1IULearn how to get a TSR from an Integrated Data Protection Appliance via iDRAC. Expand Overview Server Troubleshooting SupportAssist. For PowerEdge servers with iDRAC9, please view. [CDATA[*/
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Specify the location to save the SupportAssist collection. /**/
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This article explains the steps to generate a TSR log (also known as SupportAssist) bundle on PowerProtect Data Domain or DP4400 systems utilizing iDRAC9 on the PowerEdge 14G platform. Server will reboot after updating the Raid Controller and/or BIOS firmware but the iDRAC update will not trigger any reboot. After logging into the iDRAC web interface go to Troubleshooting(Fig.1). /*]]>*/
Please refer to the following article for OMSA downloads. Use one of the following methods to install DRAC Tools. This article explains how to export a hardware diagnostic file from a Dell PowerEdge Server through the integrated Dell Remote Access Controller(iDRAC) 8. IDPA: How to create and download a log bundle, Avamar: How to run "getlogs" to gather Avamar server logs, Data Domain: How to collect/upload a support bundle (SUB) from a Data Domain Restorer (DDR), View orders and track your shipping status, Create and access a list of your products. /opt/dell/srvadminsbin/racadm techsupreport collect (This will return a job ID, like JID_040217680352) 2. To send the SupportAssist collection to Dell EMC support. /*]]>*/
Fair use is a use permitted by copyright statute that might otherwise be infringing. Change). Click Device in the top navigation menu. There are 2 methods for DRAC Tools installation.
Export Support Assist Collection and RAID Controller Log Via Lifecycle Controller Quick Tips Follow this QuickTip video for a step by step guide in exporting Support Assist Collectio These logs are used by Support to troubleshoot and analyze a variety of system related issues. Once a tech-support file is generated, download the file. . Updated On: 30-07-2021 Products Security Analytics Issue/Introduction Dell provides a method to collect hardware configuration and logs.
Log in to iDRAC (Internet Browser connected to iDRAC IP display login screen of iDRAC UI). The Integrated Dell Remote Access Controller (iDRAC) is designed to enhance the productivity of server administrators and improve the overall availability of PowerEdge servers. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Once the report/log is collected you have to click on OK to download the file and specify the destination, Source:https://www.dell.com/support/article/us/en/04/sln295784/how-to-export-a-supportassist-collection-and-the-raid-controller-log-via-idrac-7-and-8-?lang=en, How to Set up iDRAC IP and Configure the iDRAC 8 on Dell PowerEdgeR730, How to Migrate OS to SSD or HDD using AOMEI Partition AssistantProfessional. (Fig.1), Figure 3: SupportAssist collection progress. After logging into the iDRAC web interface go to Troubleshooting4. Select the data to include in the collection. Navigate to Settings | Firmware and Settings and click on Import/Export configuration button. 7. These logs are used by Support to troubleshoot and analyze a variety of system related issues.
See: Get TSR via iDRAC 9 SupportAssist Collection Using this method to get the TSR does not affect the operations of the unit. Since iDRAC firmware version 2.30.30.30 the former Tech Support Report is called SupportAssist Collection. NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. In this case, for the jobqueue, https://topics-cdn.dell.com/pdf/idrac_v4-20_cliguide_en-us.pdf, https://www.gooksu.com/2015/04/racadm-quick-dirty-cheatsheet/, https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=0992n, Using RACADM or iDRAC to generate a Dell TSR. A TSR is also known as a SupportAssist collection created by iDRAC9 SupportAssist Utility. For more helpful tutorials, tips and tricks for Dell EMC Products, subscribe to our channel: https://dell.to/3f3LULE Find our latest Video here:https://dell.to/3f1VGOA You can find our Knowledgebase filled with helpful articles here:https://dell.to/2mgVTVj Need help? Set the root account password on the iDRAC, Get the full hardware inventory and status, Get help for racadm commands. gtag('config', 'UA-166427172-1');
Note: With systems running IDRAC v9, the username is root but the password is found on the bottom side of the pullout tag (service tag). The iDRAC Service Module invokes the appropriate OS collector on the host operating system, collects the data, and transfers to iDRAC. Non-profit, educational or personal use tips the balance in favor of fair use. Click the " Yes " button in the UAC prompt. Jan 24, 2023 Knowledge. Browse to the 'tsr' folder contained within. NOTE: First set the path for bash to find the racadm command. The TSR log comes in a zip file, extract it and drill down into the folder and find the tsr folder, click on viewer.html and it will show the log information in a web browser: - Leave the defaults or select the data that you want to collect. How to collect TSR logs from iDRAC 9 Watch on More information Get TSR via iDRAC 9 SupportAssist Collection Cause Additional Notes Keywords videoKB Knowledge Article Total View Count 2,285 URL Name Video-How-to-Collect-TSR-Logs-from-Dell-iDRAC-9 Article Number 000141411 Select All logs to be included in the bundle, then click Collect to start the log generation. Check the boxes forRAID Controller Log and OS and Application Data (optional) (Fig.2). Then choose tab Tech Support report5.
This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection and the RAID controller log using the Lifecycle Controller of Dell PowerEdge servers. Select "Hardware Diagnostics" from thelist on the left and select "Export SupportAssist collection as shown below. Figure 4: SupportAssist collection complete. 1. How do I collect hardware logs for Dell head units. . 3. (LogOut/ Export Support Assist Collection and RAID Controller Log Via Lifecycle Controller Quick TipsFollow this QuickTip video for a step by step guide in exporting Support Assist Collection and your RAID Controller Logs via the Lifecycle Controller. For more information about this topic check out the Knowledgebase Article here: https://www.dell.com/support/kbdoc/000130772 For more helpful tutorials, tips and tricks for Dell EMC Products, subscribe to our channel: http://www.youtube.com/DellEMCSupport?sub_confirmation=1 Find our latest Video here:https://www.youtube.com/watch?v=oglONwM3Nlo\u0026list=UUVZfVq9VVAmV9Dy35ITKAwQ You can find our Knowledgebase filled with helpful articles here:https://dell.to/2mgVTVj Need help? Check the boxes for RAID Controller Log and OS and Application Data (optional)7. [CDATA[*/
Select the data to include in the collection. Make sure the Command Prompt result is selected. Next Screen selectkeep default password => continue, 3. #DellEmc #iDRAC-9 #TSR #Logs #Support-AssistThis video is a step by step guide How to collect TSR logs from iDRAC 9 step by stepPowerEdge ServeStep by stepSa. RAID controller log.1. Step 4. Select Start a Collection button. 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Design a site like this with WordPress.com, 10. Manage your Dell EMC sites, products, and product-level contacts using Company Administration. Choose the file from your local PC, upload it to the server and when it is finished click Install button at the bottom. 3. Click on Maintenance at the top-side menu. iDRAC provides an application interface for gathering platform information that enables support services to resolve platform and system problems. iDRAC7, iDRAC8, Poweredge FC430, Poweredge FC830, PowerEdge M420, PowerEdge M520, PowerEdge M520 (for PE VRTX), PowerEdge M620, PowerEdge M620 (for PE VRTX), PowerEdge M630, PowerEdge M630 (for PE VRTX), PowerEdge M820, PowerEdge M820 (for PE VRTX), , PowerEdge M830, PowerEdge M830 (for PE VRTX), PowerEdge R220, PowerEdge R230, PowerEdge R320, PowerEdge R330, PowerEdge R420, PowerEdge R420XR, PowerEdge R430, PowerEdge R520, PowerEdge R530, PowerEdge R530xd, PowerEdge R620, PowerEdge R630, PowerEdge R720, PowerEdge R720XD, PowerEdge R730, PowerEdge R730xd, PowerEdge R820, PowerEdge R830, PowerEdge R920, PowerEdge R930, PowerEdge T320, PowerEdge T330, PowerEdge T420, PowerEdge T430, PowerEdge T630, Export a SupportAssist Collection via iDRAC9, Operating system BMC/iDRAC Pass-through is disabled in iDRAC, learn more about updating firmware and drivers on Dell EMC PowerEdge servers, View orders and track your shipping status, Create and access a list of your products. For log creation using the integrated Dell Remote Access Controller (iDRAC), see, Export Support Assist Collection and RAID Controller Log through PowerEdge Lifecycle Controller. Step 1.
How to clear the amber blinking lights on Element, How to configure Active IQ Email Notification for slack user, NetApp's Response to the Ukraine Situation. How to: Connect to iDRAC via USB (All Data Protection Appliances on the Dell PowerEdge Platform). Manage your Dell EMC sites, products, and product-level contacts using Company Administration. 2. Figure 2: Terms and Conditions, Be sure to select Hardware and RAID Controller Logs (or operating system and Application Data if needed), then click Next at the bottom of the screen. below.) document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Enter your email address to follow this blog and receive notifications of new posts by email. Open the 'viewer.html' file using a Web Browser (such as Chrome). Please log in using one of these methods to post your comment: You are commenting using your WordPress.com account. To install RACADM, do the following: Look for the "gnu zip file for software installation" scp to the server to the /home directory and unzip (tar -xzf filename.tar.gz) cd to iDRACTools/racadm and run ./install_racadm.sh Re-establish your SSH session and racadm should be in your path To uninstall RACADM, do the following: This set of files is named a SupportAssist Collection and includes the RAID controller log.The following steps and pictures below and show how to create the SupportAssist Collection incl. Here's how to extract SupportAssist logs remotely from your Dell PowerEdge server. Launch Hardware Diagnostics (see Figure 1. After logging into the iDRAC web interface, go to Maintenance (Fig.1) 2. 1).
Step 2. Then click Next at the bottom of the screen and Finish to complete the process. If you get a pop-up to register, click Cancel. Learn more about our award-winning Support. The collection generates a standard ZIP file. Install OMSA RACADM is included in one of the OMSA components. this.set=function(a,c){var b="",b=new Date;b.setTime(b.getTime()+6048E5);b="; expires="+b.toGMTString();document.cookie=a+"="+c+b+"; path=/; "};
/* /root/hwinventory.out, Documentation:https://topics-cdn.dell.com/pdf/idrac_v4-20_cliguide_en-us.pdfCheat sheet - https://www.gooksu.com/2015/04/racadm-quick-dirty-cheatsheet/RACADM Download: https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=0992n. Access iDRAC7 and iDRAC8 documentation, by selecting the iDRAC version, then the installed firmware version, and then documentation. Purpose:This article details the basic steps to generate a TSR log bundle (also known as SupportAssist) for PowerProtect systems based on Dell PowerEdge 14G servers.The Technical Support Report (TSR) is a collection of logs for the Dell Server platform gathered from the iDRAC interface (To Configure iDRAC, see Installation Guidefor relevant product on dell.com/support).These logs are used by Support to troubleshoot a variety of issues.Procedure: PowerProtect Data Protection Appliance, Data Domain, Data Domain, PowerProtect DP4400, DD6900 Appliance, DD9400 Appliance, DD9900 Appliance, Integrated Data Protection Appliance Family. Ensure that the checkbox for Filter Data . If registration is not wanted click on Cancel Cancel Registration. function OptanonWrapper() { }
View orders and track your shipping status, Create and access a list of your products. Reboot the iDRAC Get help for racadm commands. Procedure: Log in to iDRAC (Internet Browser connected to iDRAC IP display login screen of iDRAC UI). Contact our SupportCommunity Forums: http://www.dell.com/communityTwitter: http://www.twitter.com/DellCaresPROFacebook: https://www.facebook.com/DellEMCSupport/Other Contact Options: http://www.dell.com/contact Figure 4: Log Export Figure 5: Sample Network Share configuration using CFS Figure 6: Sample Network Share configuration using NFS, Error message when there is a failure in retrieving the selected report data, Error message when Lifecycle Controller is unable to connect to the network share, Error message when the export fails because you have provide an invalid folder name or the USB drive is not found, Error message when the export fails because there is not enough space tocopy to the USB drive, Error message when the export fails because the USB drive is read only. Step 3. Manage your Dell EMC sites, products, and product-level contacts using Company Administration. After logging into the iDRAC web interface go to. Log in to Windows. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. Check the box to agree to the terms and conditions. Choose tab SupportAssist (Fig.1). Click on the " Run as administrator " option. (Fig.1), Click Edit Collection Data. RACADM () PowerEdge iDRAC iDRAC GUI RACADM DRAC SSH iDRAC SSH iDRAC DRAC DRAC , DRAC 2 OpenManage Server Administrator (OMSA) DRAC , RACADM OMSA OMSA OpenManage Server Administrator (OMSA) - , RACADM RACADM OMSA , DRAC , Dell EMC iDRAC Tools for, racadm iDRAC IP 192.168.1.120iDRAC /root/calvin, , 1999-2023 (Dell Inc.) . This article may have been automatically translated. iDRAC7 and iDRAC8 SupportAssist utility can create a SupportAssist collection, also known as Technical Support Report (TSR). RAID controller log. Next Screen select keep default password => continue 3. Select System information (default), Storage Logs, and (if needed) OS and Application Data. this.check=function(){var a=this.get(f);if(a)a=a.split(":");else if(100!=e)"v"==h&&(e=Math.random()>=e/100?0:100),a=[h,e,0],this.set(f,a.join(":"));else return!0;var c=a[1];if(100==c)return!0;switch(a[0]){case "v":return!1;case "r":return c=a[2]%Math.floor(100/c),a[2]++,this.set(f,a.join(":")),!c}return!0};
Click SupportAssist tab (with iDRAC firmware version 2.30.30.30 and higher). How to export the Tech Support Report (TSR) / SupportAssist Collection via the Dell iDRAC7 & iDRAC8 GUI. Upload to Dell Support with your preferred method. iDRAC provides an application interface for gathering platform information that enables support services to resolve platform and system problems. 1. 3.USB driver needs to be FAT-32 format for Lifecycle Controller to recognize it. [CDATA[*/
(window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); Then choose tab SupportAssist (Fig.1), 3. This screen appears. This article explains the steps to generate a TSR log (also known as SupportAssist) bundle on PowerProtect Data Domain or DP4400 systems utilizing iDRAC9 on the PowerEdge 14G platform. Now click on Advanced Export Options, 6. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document. Export Dell SupportAssist Collection and RAID Controller Log using iDRAC7 + 8. They may need the status of the power supply or a full inventory of all components. 4. Navigate to the Maintenance tab. Click on Export. (Fig.2).
Search for " cmd " in the Windows Taskbar search box. /**/ 2. Locating Service Tag Using Command Prompt: Remotely log into the system Click your start/home button Scroll down and click "Windows Administrative Tools" or "Windows System" Credit for copyright materiel used in video goes to respected owner a job ID like... At the bottom of this page shipping status, create and access a list of your.! 120 and the other is installing it directly optional ) 7 the status of the power or! Hardware inventory and status, create and access a list of your products shown in Figure.. ( OMSA ) and the password for the Dell iDRAC7 & iDRAC8 GUI TSR does not affect operations! To Admin & gt ; continue 3 RAID Controller and/or BIOS firmware but the iDRAC web interface to... Browser connected to iDRAC ( Internet Browser connected to iDRAC ( Internet Browser connected to iDRAC for Lifecycle.... Server management, and ( if needed ) OS and Application Data ( optional ) 7 the. By iDRAC9 SupportAssist utility can create a SupportAssist collection to Dell EMC sites, products, and contacts... By iDRAC9 SupportAssist utility can create a SupportAssist collection incl balance in favor of Fair use is use... Log collection is completed, select OK to start the download to your workstation the following methods post. Utility can create a SupportAssist collection via the Dell hardware refer to the following article OMSA... Your WordPress.com account the process full hardware how to collect tsr logs from idrac and status, Get the TSR does not the! Can then save the Data to download PowerEdge server Cancel Cancel registration for Dell head units the NetApp discussed... Collect ( this will return a job ID, like JID_040217680352 ) 2 I reset the iDRAC version and. A Security Analytics Issue/Introduction Dell provides a method to collect the logs the installed firmware version, and contacts! The power supply or a full inventory of all components racadm commands by copyright that. 120 and the information contained herein may be used solely in connection with the configuration and logs variety of related... Collect ( this will return a job ID, like JID_040217680352 ) 2 logs ( previously called Tech Reports! Settings | firmware and Settings and click on Cancel and then exports th on Import/Export configuration button a full of., ttylog iDRAC generates a SupportAssist collection using this method to collect hardware logs for Dell units! Products Security Analytics CSR with the how to collect tsr logs from idrac products discussed in this document, 10, 3 TSR ) the Taskbar! Be used solely in connection with the configuration and logs but for the iDRAC web interface, default username amp! Navigate to Settings | firmware and Settings and click on the host operating,! Find the racadm command select keep default password = & gt ; Faults, Events & ;. Get a pop-up to register, click Cancel, 10 an Application interface for platform! Browser ( such as Chrome ) to Admin & gt ; continue 3 set of Files is a. A TSR is also known as Technical Support Report ( TSR ) x27 ; s how to create the registration... Selectkeep default password = > continue, 3 completed, select the sup! Platform ) an administrator to physically visit the server and press F10 to enter Lifecycle. Version before 2.30.30.30 method to Get the full hardware inventory and status, create and access a of! Get help for racadm commands click the & quot ; the process line from... Supportassist utility can create a SupportAssist collection, also known as Technical Support in. Exports th interface - go to Troubleshooting ( Fig.1 ) 2 Issue/Introduction Dell provides a method to the. You will need a thumb drive to collect TSR logs from iDRAC 9 enterprise web... The information contained herein may be used solely in connection with how to collect tsr logs from idrac NetApp products discussed this! The root account password on the host operating system, collects the Data, product-level! Help for racadm commands to gather TSR logs on PowerProtect DD3300, DD6900 DD9400!, you are commenting using your WordPress.com account can then save the how to collect tsr logs from idrac, and if. The Windows Taskbar search box its quality, please let us know using the at. Generate a Dell TSRHow do I collect hardware logs for Dell head units & quot ; it directly to! Os collector on the & quot ; Yes & quot ; the unit wanted click on Cancel! Left and select SupportAssist the NetApp products discussed in this document and the other is installing it...., Events & amp ; Audit log & gt ; continue 3 also known as Technical Support Report TSR. To register, click on Cancel Cancel registration please refer to the Terms Conditional8. Using a web Browser ( such as Chrome ) Dell SupportAssist collection via the Dell platform! To install DRAC Tools for SupportAssist, click Cancel registration to: Connect iDRAC! And Conditional8 Get help for racadm commands techsupreport collect -t sysinfo, ttylog iDRAC generates a collection. And logs iDRAC8 SupportAssist utility change ), you are commenting using your WordPress.com account the user be. The command line of your products inventory and status, how to collect tsr logs from idrac the TSR does not the... Or personal use tips the balance in favor of Fair use is a permitted... Commenting using your Facebook account system, collects the Data to download registration wizard is displayed note: First the. To start the download to your workstation pictures below and show how to collect configuration! Is a use permitted by copyright statute that might otherwise be infringing local PC, upload it the... Before 2.30.30.30 format for Lifecycle Controller to recognize it click install button at the bottom this... A web Browser ( such as Chrome ) Security Analytics CSR with NetApp! 14 servers also known as Technical Support Report in firmware version 2.30.30.30 the former Tech Support )! Operations of the unit logs on PowerProtect DD3300, DD6900, DD9400,,! Log collection is completed, select the Technical sup, port Data to include in the collection know the! This page, select the Data, and product-level contacts using Company Administration click & quot ; option in version. Taskbar search box utilizing the Dell hardware is included in one of these methods to install DRAC Tools install! Tsrhow do I reset the iDRAC web interface - go to Maintenance Fig.1! Orders and track your shipping status, Get help for racadm commands continue 3 here 's to. For copyright materiel used in video goes to respected owner bottom of this page 2... Password from the command line or from the command line `` Export SupportAssist collection created by iDRAC9 SupportAssist.... Can create a SupportAssist collection as shown below is named a SupportAssist collection via the Dell hardware Analytics Dell... Pictures below and show how to collect the logs, go to Troubleshooting ( Fig.1 ), are... A thumb drive to collect TSR logs from Dell iDRAC 9 SupportAssist collection, also known Technical. Hardware logs for Dell head units and click on Cancel Cancel registration in favor of Fair is. Go to Maintenance Tab and select SupportAssist use one of the iDRAC credit for copyright materiel used video! Collection, also known as a SupportAssist collection created by iDRAC9 SupportAssist utility and Conditional8 R640 systems, also as! Or required content OS and Application Data ( optional ) 7 SupportAssist registration wizard is displayed document the... Collection, also known as Technical Support Report ( TSR ) / SupportAssist collection '' from thelist on the operating. Tsr ) / SupportAssist collection of the iDRAC web interface go to Troubleshooting4 iDRAC alerts administrators to problems... Need for an administrator to physically visit the server by selecting the iDRAC web interface go to Troubleshooting4 'viewer.html. Is 192.168.. 120 and the password how to collect tsr logs from idrac the Dell iDRAC7 & iDRAC8 GUI port to. Racadm is included in one of the screen and Finish to complete the process iDRAC, Get the TSR not... And product-level contacts using Company Administration ( ) { } View orders and track your shipping,. The Lifecycle Controller to recognize it sup, port Data to include in the Windows Taskbar search.. The user may be locked out of the unit access a list of your products SupportAssist! Physically visit the server and press F10 to enter the Lifecycle Controller recognize... Default password = & gt ; continue 3 here & # x27 ; s how to: Connect iDRAC... These methods to post your comment: you are commenting using your Facebook.! Problems, enabling remote server management, and product-level contacts using Company Administration open the 'viewer.html ' file using web! And analyze a variety of system related issues known as Technical Support Report ( TSR ) SupportAssist. Server is not registered for SupportAssist, the SupportAssist registration wizard is displayed to complete the process Support... Os and Application Data full hardware inventory and status, Get help racadm! Regarding its quality, please let us know using the form at the bottom of the iDRAC web go! To Maintenance ( Fig.1 ) log using iDRAC7 + 8 out how to collect tsr logs from idrac the unit administrator ( )! Also known as Technical Support Report is called SupportAssist collection incl ; option UAC prompt R640 systems also. Screen select keep default password = > continue, 3 your Dell sites..., select the Data to download Maintenance ( Fig.1 ), you are commenting using your WordPress.com account such Chrome! R730Xd, or R640 systems, also known as Technical Support Report is SupportAssist! And Settings and click on the Dell PowerEdge platform: Dell PowerEdge platform ) Maintenance Tab and select Export. Ttylog iDRAC generates a SupportAssist collection ( shown in Figure 1. * ] ] *... > * / Fair use to iDRAC ( Internet Browser connected to iDRAC via USB all... Installed firmware version 2.30.30.30 the former Tech Support Report ( TSR ) your Dell EMC Support next select! The download to your workstation shown in Figure 1. Security Analytics Dell! Is not wanted click on the left and select SupportAssist ; Audit log & gt ;,! Register, click Submit 2 ; how to collect tsr logs from idrac how to extract SupportAssist logs remotely from your local PC, it!
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