I tried several times, including wiping it clean via, /Actions /Advanced /EraseAllContentAndSettings (took effect, but later same error), /Actions /Advanced /Revive (error: only in REcovery mode). Learn more about Stack Overflow the company, and our products. iPad 2 GSM, not activation locked. Wait till it get to "Location Service". Failed to create session info: Failed to retrieve session info. Apple may provide or recommend responses as a possible solution based on the information It hasnt been set up, or so I was told. so I thought, ok well I can just reset it to the factory defaults. The SCEP Server returned an invalid response. I have the same issue with one iPad Mini. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I switched to the Apple COnfigurator on my Mac. It only takes a minute to sign up. Connect and share knowledge within a single location that is structured and easy to search. This site contains User Content submitted by Jamf Nation community members. Get started with your Apple ID. 1-800-MY-APPLE, or, Sales and any proposed solutions on the community forums. Configuring iPad. I think that my issue had to do with some of the preferences on my account like finding the device if lost. It must be an issue with AC2. The previous owner removed it from the device list in her iCloud account yesterday. 01-03-2018 In Germany, does an academic position after PhD have an age limit? - Use iTunes to Restored the ipad to the Factory setting Please help. Assign Users Prepare Apple Configurator 2.0 After installing the Apple Configurator 2, you have to follow the steps mentioned below to Prepare Apple Configurator 2.0: On Apple Configurator 2, click File, select New Profile and then select Wi-Fi. If I get a chance I'll try to narrow it down on another device I've been having problems with. User profile for user: Choose Window >Volume Purchasing Assignments, then verify the VPP licenses are listed. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end users love and organizations trust. Originated: 2018-01-26T00:00:00 Choose Account > Sign In, then sign in with the new Content Manager account. So I turned to Apple Support to set it up and in doing so followed the steps for setting up iPad using a windows PC. Solution 4. 01-31-2018 If you cant access licenses in Apple Configurator. Product Version: 2.7 Refunds, This site contains user submitted content, comments and opinions and is for informational purposes Now Macbook air unlock request is failing. Posted on What is the name of the oscilloscope-like software shown in this screenshot? Options Posted on 09-28-2021 02:41 PM We have 2 MacBook pros that were pre-stage enrolled with our JAMF profiles. A forum where Apple customers help each other with their products. It continuously fails and won't see the IPad as prepared. I have raised an activation lock removal request at apple but I am not sure when they're going to come back on it and I have an exam coming soon for which i had bought the mac. Apple Footer. failed to create activation request macbook air I tried to reset Macbook Air M1 password on my son's macbook However, it wouldn't accept my password. Turns out my Supervision Trust Profile was invalid on my machine. Refunds, This site contains user submitted content, comments and opinions and is for informational purposes Posted on Unable to verify the server's enrollment URL. Can I accept donations under CC BY-NC-SA 4.0? What can I do about this . If that still doesn't work, and if you have a second Mac available, revive (not restore) the firmware. iOS 11.2.6, A Factory Reset was the only thing that was working for me. Looks like no ones replied in a while. First step was to add my organization and the server. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of All postings and use of the content on this site are subject to the. So I turned it on, it powered on showing the Apple Logo, then went to the Hello screen, and to select your WiFi network. Apple is a trademark of Apple Inc., registered in the US and other countries. In the URL which i copied from device groups in Sophos Central, i put in the blueprint. It would appear that if you get the device on the WiFi before starting the Apple Configurator process you can get past the error. With the cable that came with your iPhone or iPad, connect your iPhone or iPad to your computer. Bring your iPhone close to the Mac, then do one of the following: Scan the image that appears in Setup Assistant. Information and posts may be out of date when you view them. Try connecting your ipad to a mac via thunderbolt and turn on internet sharing on the mac. Looks like no ones replied in a while. Let me know what you find. after step 3 the error occurs, which method i choos makes no difference.. Every time i try this before i put the iphone connected to a wifi (that what i have found on the internet that can cause the error). 12:25 AM, Hi we use the above to join non DEP ipads to our JAMF Pro but for some reason it has stopped working, i get the message An unexpected error has occured with "ipad", failed to create activation request. 12-20-2017 macOS 12.0, Feb 1, 2022 6:16 PM in response to arya240. Ask Different is a question and answer site for power users of Apple hardware and software. I bought a new macbook air m1 and while setting up for first time , i entered my apple id(used on my ipad). 1-800-MY-APPLE, or, Sales and What can I do? I tried setting up the blank iPad, signing in to the same iTunes account, then signing out. After the licenses show available, go to the next section and sign in with Apple Configurator. 11-09-2017 and our Can you identify this fighter from the silhouette? To start the conversation again, simply Get started with your Apple ID. magervais, User profile for user: The device restarts and appears like a regular device that I can setup as one usually would from the store. I had to fully login to the iPad, then find the FindMyIphone setting buried in /Settings /ICloud /{insertnamehere}. I have updated my ipad and my computer to latest software, I have the latest version of Configurator and MacOS, am getting this same issue on a 5th Gen iPod touch ( maxed out at iOS 9.3.5). loose leaf yerba mate near me; User profile for user: We understand you're seeing a message on your son's Mac saying "Failed to create activation request". Now it all seems to go fine until the part after preparing the device, in the setup where it prompts to auto configure the device from the organisation that I configured in previous steps. Posted on All content and settings will be deleted. ask a new question. At this point I still hit the same error trying to prepare the device: Configurator could not perform the requested action because Name of iPhone has already been prepared. Regards Keeps saying unable, on MacBook keeps saying failed to create activation request. (CommandFormatError) [com.apple.configurator.MobileDeviceKit.error] Probable Cause Solution 5. Apple disclaims any and all liability for the acts, When I gained access to the physical machine they were both stuck at the Recovery Assistant screen. All content on Jamf Nation is for informational purposes only. But after restart it was not taking my passowrd so I had to deactivate the mac . omissions and conduct of any third parties in connection with or related to your use of the site. Posted on Why does this trig equation have only 2 solutions and not 4? may mac is ready for no reason the password for the device has become not for anyapple even though i enter the account from the browser normally and now it is in the activation lock mode, User profile for user: On the apple configurator 2, during the restart process it tries to "Downloading activation records for device" and keeps going step 1 of 2, then 2 of 3, 3 of 4 etc.. Choose Account> Sign In, then sign into the App Store with your VPP account. call Deepak. Apple Configurator sees the iPad fine but when I start the Preparation phase it fails at 'Activation failed'. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Refunds, This site contains user submitted content, comments and opinions and is for informational purposes But while trying to activate in the activation lock screen , it does not recognise my apple id and password. So everything is fine for here. Posted on Continue on the device or use iTunes to activate, and then press Try Again. You do not have permission to remove this product association. Only Apple Configurator will use this location. only. Tried to restart macbook but it is same error. An Unexpected error has occured with "iPad". provided; every potential issue may involve several factors not detailed in the conversations Now it's just saying "Failed to create activation request" over and over and giving me the option to restart. But it just does the same thing when I restart. **Intune/Endpoint Manager:**I've set up a profile for Apple Configurator 2 and added the iPhone with the serial number. Jamf is the only company in the world that provides a complete management and security solution for an Apple-first environment that is enterprise secure, consumer simple and protects personal privacy. provided; every potential issue may involve several factors not detailed in the conversations Apple may provide or recommend responses as a possible solution based on the information However, it wouldn't accept my password. But nothing works even the original blueprint gives the same message? Apple may provide or recommend responses as a possible solution based on the information any proposed solutions on the community forums. It sounds like you'll need to remove Activation Lock. We're glad you're here, and we can provide some guidance. ( { FunctionName = "init_lockdown_server_block_invoke_7"; NSLocalizedDescription = "Failed to retrieve session info."; NSUnderlyingError = "Error Domain=com.apple.MobileActivation.ErrorDomain Code=-2 \"Failed to copy ingest data.\" I am able to login to icloud and appleid.apple.com using the same apple id and password. It may not display this or other websites correctly. Sign in Unable to activate "V103ipa2G106" The device may be activation locked. Same error later. In the end the device was Supervised. This cannot be undone. Odd error with Configurator 2 I've got an odd issue with Configurator 2 when trying to build new iPads. cornefromraamsdonksveer. It continuously fails and won't see the IPad as prepared. Update This didn't work for me. Reddit, Inc. 2023. My MacBook Air is got locked like activation locked I am trying but its not working I need help with that. Choose Window > VPP Assignments. Step 1 of 2: Downloading activation record for device [1/2] [************] 100% When I hover over the yellow warning triangle I see: 'Unable to activate. ask a new question. The TouchArcade Show #558, TouchArcade Game of the Week: Dig Odyssey: Cosmic Mining, SwitchArcade Round-Up: We Love Katamari, Super Mega Baseball 4, and Todays Other Releases and Sales, Crossed Swords ACA NEOGEO Review Infinity Retro-Blade, Shovel Knight Pocket Dungeon Comes to Mobile on June 6th With Major New Free DLC Included via Netflix, Apple Arcade Weekly Round-Up: Updates for Episode XOXO, Horizon Chase 2, Illustrated, Stitch, Patterned, and More Out Now, Rotating Run n Gun Shooter Roto Force is Heading to PC and Mobile in July and Available for Pre-Order Now, SwitchArcade Round-Up: Etrian Odyssey Origins, Killer Frequency, and Todays Other Releases and Sales. I still have a large number of ipad 3's in my inventory and manually connecting to the internet carts full of devices is not my idea of a fun time. I recently acquired an iPad (7th generation) only WiFi. Click Pair Manually in the lower-left corner of the Setup Assistant, then tap Manual Pairing in Apple Configurator and enter the six-digit code that appears.. Out of a sudden i get a unexpected error in Apple COnfigurator 2. (Local OS X Server Profile Manager) Supervise Devices Assign to Organisation Configure iOS Setup Assistant. I'd been through the Erase process enough times this week to not have much luck that it would work, but I decided to try it one more time, and also log into a different iCloud account (that this device had never been associated with) when the device came back up. Description Solution 6. Mac with Apple Configrator 2 (a little older mac but is working always). All rights reserved. failed to create activation request. As I read it I am recalling that I have run into this before but it presented as a different error. [com.apple.MobileActivation.ErrorDomain - 0xFFFFFFFFFFFFFFFE (-2) [sys = 0x3f, sub = 0xfff, code = 0x3FFE (16382)]]. I've fully updated the Mac and apps. iPad 2 Wi-Fi, Mar 19, 2021 9:52 AM in response to magervais. [com.apple.MobileActivation.ErrorDomain - 0xFFFFFFFFFFFFFFFF (-1) [sys = ,x3F, sub = 0xFFF, code = 0x3FFF (16383)]] I really don't know what I'm doing wrong. 11-09-2017 The following link was sent to me as a way to request activation lock removal: All postings and use of the content on this site are subject to the. Apple disclaims any and all liability for the acts, I am using the same iTunes account as created the Blueprint, and as prompted when setting up the iPad now. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of MacBook Air 13, Looks like no ones replied in a while. macOS 10.12.6 melbournenoob, call Note that this breaks any current Organization you have set up in Configurator, which I didn't care about but you might, so I'd recommend exporting anything you care about before deleting anything. IT DID THE EXACT SAME THING IT DID BEFORE, And as I described above. Get started with your Apple ID. Enter the new location information, then click Save. I am using Configurator2.4 to configure our school's iPad2s. Revive or restore a Mac with Apple silicon using Apple Configurator 2 - Apple Support (CA), Feb 1, 2022 12:33 PM in response to arya240. Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. jothomas, call 02-02-2018 These are non DEP devices. Browse other questions tagged. JavaScript is disabled. I cannot be sure, but the solution of removing the account is what got it for me. These are non DEP devices. any proposed solutions on the community forums. 12-20-2017 privacy statement. You can enable that feature in the sharing menu of the settings pane. 02:48 PM. By clicking Sign up for GitHub, you agree to our terms of service and It said that I could reset the password with my Apple ID but I would need to restart the computer. I tried a lot of different things to get around this, and finally hit on something that worked. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. I get the same error for any device running iOS 9 though not with iOS 11. Get started with your Apple ID. The iPhone is completely wiped so no locks from old Apple-IDs Steps I've already tried: activate without profile changed the security types of the Wi-Fi In my Mac console I noticed a bunch of keychain-related warnings, so I removed all keychain items created by Apple Configurator. This particular iPad somehow will not configure, constantly returning error message: The device may be activation locked. after downloading activation step 3 an error occured, also tried several other Iphones with version 12.3 IOS. Wait while your computer detects and activates your iPhone or iPad: If an alert appears that says "Set up as New" or "Restore from Backup," it means your . Thanks for joining us in Apple Support Communities! Nearly gave up trying but managed to get around the issue but accident. ), Failed to create activation request. If you have physical possession of the device, on an iPhone or iPad, enter the MDM Activation Lock bypass code on the Activation Lock Screen in the Apple ID password field, and leave the user name field blank. Second step was to configure a profile with Wi-Fi settings. I'm having the same issuealso with older iPads on AC2. Warning: Potential Zelda Spoilers? On a Mac, the bypass code can be entered by clicking Recovery Assistant in the menu bar and selecting the "Activate with MDM key . [com.apple.MobileActivation.ErrorDomain-0xfffffffffffffffe (-2) [sys = 0x3f , sub = 0xfff, code = 0x3ffe (16382)]] Ive tried 4 different ipads types and models and ive also tried new and old blueprints and downloaded appropriate certs etc from our JAMF Pro. Sparks0829, call Wait while your computer detects and activates your iPhone or iPad: If an alert appears that says "Set up as New" or "Restore from Backup," it means your . I had setup the password during the setup. omissions and conduct of any third parties in connection with or related to your use of the site. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Invalid response when setting up ipad 7th gen. setup py find_packages src. Apple disclaims any and all liability for the acts, - Connect it to Apple Configurator again and prepare it. I hope somebody can help me :). start an Activation Lock support request. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Click Erase to erase and prepare the device again. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Do not modify any other profiles as this might affect the profiles distributed using MDM. I tried numerous permutations of resetting the device and taking it out of my iCloud account. A forum where Apple customers help each other with their products. This site is not affiliated with or endorsed by Apple Inc. in any way. any proposed solutions on the community forums. After this go to Apple Configurator 2 and prepare the iPad again. I can activate it via iTunes, but with Apple Configurator 2.6, I get the message that the OP sees. Continue on the device or use iTunes to activate, and then press Try Again. Choose the Apple Configurator location you created. This site contains user submitted content, comments and opinions and is for informational purposes only. provided; every potential issue may involve several factors not detailed in the conversations Is Spider-Man the only Marvel character that has been represented as multiple non-human characters? After a minute or so a new screen comes on and at the top says: My son accidentally locked macbook air using find my app from ipad. Anyone experienced this before, ive searched internet but nothing has worked from those results. 3 comments openradar-mirror commented on Jan 26, 2018 edited openradar-mirror added this to the Other milestone on Jan 26, 2018 openradar-mirror added classification:bug reproducible:always status:open status:duplicate/36362161 and removed status:open labels on Jan 26, 2018 Author 11:17 AM. ask a new question. 07:30 AM, Same issue here. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. The following link was sent to me as a way to request activation lock removal: If you need help removing Activation Lock and have proof of purchase documentation, you canstart an Activation Lock support request. Apple may provide or recommend responses as a possible solution based on the information What happens when you attempt to enroll the same device by hand? I have the same problem with my 2019 MacBook Air. Is it possible to raise the frequency of command input to the processor in this way? The scenario: When following the steps in this document (Enroll iOS devices with Apple Configurator) for Setup Assistant enrollment, you get "Invalid Profile: The configuration for your iPad/iPhone could not be downloaded from [Your Organization Name] . The best answers are voted up and rise to the top, Not the answer you're looking for? 1-800-MY-APPLE, or, Sales and to your account, Summary: [com.apple.MobileActivation.ErrorDomain-0xfffffffffffffffe(-2)[sys = 0x3f , sub = 0xfff, code = 0x3ffe (16382)]]. 11-09-2017 Posted on Apple may provide or recommend responses as a possible solution based on the information When I unlinked my account to the IPad and used the configurator it worked on its own as expected. If I continue on the device through normal setup of a new iPad, that goes okay but has not installed any settings or apps from the blueprint; it's just an ordinary new iPad. Device preparation was somehow broken for me. Check that your computer has an internet connection. Efficiently match all values of a vector in another vector, 'Cause it wouldn't have made any difference, If you loved me. Click Settings, then click Apps and Books. Reproducible on multiple computers with multiple iOS devices that have a max version of 9.3.5. Privacy Policy. then about middle of the screen says: To start the conversation again, simply Apple Configurator 2, Apr 9, 2018 10:33 PM in response to Community User, Apple Configurator 2 - Failed to create activation request (Solved). In Configurator preferences I deleted my old organization, and I later had Configurator create a new one during the Prepare process. only. Community User, User profile for user: Run cfgutil activate in Terminal, Actual Results: Profile Installation Failed Do not do anything past entering the WiFi key. 12:28 PM. Search for a free app that you want to deploy. I needed to lock them remotely through Jamf. How to say They came, they saw, they conquered in Latin? An unexpected error has occurred with "iPad". 2.6, Posted on Using apple config. arya240, Hi , captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of After this go to Apple Configurator 2 and prepare the iPad again. An unexpected error has occurred with "iPad". I got past this error message finally, no thanks to the non-existent documentation: The iPad had apparently turned on FindMyIpad, which will prevent any reset of the OS, no matter what. Have a look at the links below to learn how: Let us know if we can be of any more help or if you have any questions. The iPad downloads and installs the latest OS happily, but when I try to prepare, add a profile or add a wallpaper, it throws up this error. Posted on any proposed solutions on the community forums. 07:15 AM. 12-20-2017 * To create a new location or Content Manager, you must be an Administrator, Site Manager, or People Manager. Have a question about this project? This is where I found it. Well occasionally send you account related emails. provided; every potential issue may involve several factors not detailed in the conversations Select a device in the list, click Remove in the toolbar, then click Revoke. Apple disclaims any and all liability for the acts, Ive tried 4 different ipads types and models and ive also tried new and old blueprints and downloaded appropriate certs etc from our JAMF Pro. This has taken a lot of time, and is quite frustrating. My MacBook Air is got locked like activation locked I am trying but its not working I need help with that. 1-800-MY-APPLE, or. Description Solutions 7. 07:41 AM. Apple disclaims any and all liability for the acts, User profile for user: - After restore, when it gets to the point where you are asked to set it up as a new iPad or restore from a backup, click CANCEL During the setup the system hung up and I had to restart. Repeat steps 4 and 5 to revoke licenses from any other apps. omissions and conduct of any third parties in connection with or related to your use of the site. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of So iCloud activation lock caused a failure and poor/unhelpful error condition? Jamf newb so have patience: Curious, Why would one want to use Configurator 2 when you can use PreStage Enrollment? omissions and conduct of any third parties in connection with or related to your use of the site. Finding a discrete signal using some information about its Fourier coefficients. why doesnt spaceX sell raptor engines commercially. Then, restart your Mac. Reset iPod Touch 5th Generation to factory state running iOS 9.3.5 Click Create Sign-In, gather the name and password, then sign out. [https://discussions.apple.com/thread/8074031](link URL), Posted on An unexpected error has occurred: The device returned an unexpected status. Now I'm startin to prepare the iPhone with the following settings: I've choosed some settings for the setup assistant, and I add the profile I've created before, Now it starts preparing and after some time during the second step this error occurs: (An unexpected error with "iPhone" occurs. Hello been having this issue for a while. To start the conversation again, simply only. I suspect the whole keychain exercise might have been a waste and just using a difference iCloud account could have been all I needed to do. cfgutil: error: Failed to create activation request. everything went well, until I unplugged my device and turned it on. The serial number and other information about the Mac are uploaded to Apple School Manager, Apple Business Manager, or . The device restarts and appears like a regular device that I can setup as one usually would from the store. only. omissions and conduct of any third parties in connection with or related to your use of the site. I tried to reset Macbook Air M1 password on my son's macbook. Enroll in MDM Server. A forum where Apple customers help each other with their products. iOS 10.3.2, May 22, 2017 12:19 AM in response to jothomas. Download Apple ConfiguratorFailed To Create Activation Request doc. User profile for user: I've tested this with multiple machines running AC2. If your Mac cannot activate, try the steps posted by Sparks0829 to remove Activation Lock from your Mac. All postings and use of the content on this site are subject to the. You are using an out of date browser. For a better experience, please enable JavaScript in your browser before proceeding. Jamf does not review User Content submitted by members or other third parties before it is posted. They both reboot and are stuck at a screen that says "Examining Volumes." Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the . 10:41 AM. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The iPad should then be supervised. Manual Configuration. In the profile i also choose a MDM server (Sophos Central). can anyone tell me how to fix this in order to finish setting up my iPad? How to vertical center a TikZ node within a text line? But I'm still locked out in the same
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