cognizant content moderator salary

But while employees at Facebooks Menlo Park headquarters work in an airy, sunlit complex designed by Frank Gehry, its contractors in Arizona labor in an often cramped space where long lines for the few available bathroom stalls can take up most of employees limited break time. Officially, moderators are prohibited from approaching QAs and lobbying them to reverse a decision. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Miguel badges in to the office and heads to the lockers. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Onze Lamentamos pelo inconveniente. Are you sure you wouldnt like a free professional resume evaluation? And while Facebook employees enjoy a wide degree of freedom in how they manage their days, Cognizant workers time is managed down to the second. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. But as more conspiracy content was posted to Facebook and Instagram, some of Chloes colleagues began expressing doubts. We were like, Guys, no, this is the crazy stuff were supposed to be moderating. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Si continas recibiendo este mensaje, infrmanos del problema And for the 1,000 people like Chloe moderating content for Facebook at the Phoenix site, and for 15,000 content reviewers around the world, today is just another day at the office. Every moderator I spoke with took great pride in their work, and talked about the job with profound seriousness. We are sorry for the inconvenience. A lot of people dont actually make it through the training, she says. Lamentamos pelo inconveniente. los inconvenientes que esto te pueda causar. Salary.com Estimation for Content . The estimated total pay for a Content Moderator at Cognizant is MYR 3,100 per month. Si continas viendo este mensaje, Nous sommes dsols pour la gne occasionne. When the counselor sees her, he explains that she has had a panic attack. ), I cant even tell you how many people Ive smoked with, Li says. But these presentations and other supplementary materials often contain embarrassing errors, moderators told me. Everyone I meet at the site expresses great care for the employees, and appears to be doing their best for them, within the context of the system they have all been plugged into. If we werent there doing that job, Facebook would be so ugly, Li says. The moderators got up and hurried to the windows. envie um e-mail para See all Content Moderator salaries to learn how this stacks up in the market. . Aydanos a proteger Glassdoor y demustranos que eres una persona real. We are sorry for the inconvenience. But it also entrusts essential questions of speech and safety to people who are paid as if they were handling customer service calls for Best Buy. Got a tip for us? Se continui a visualizzare per informarci del problema. Als u dit bericht blijft zien, stuur dan een e-mail The example he gives me is that of Malala Yousafzai, the womens education activist, who was shot in the head as a teenager by the Taliban. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de las molestias. message, contactez-nous l'adresse They work six days a week on day and night shifts, with some paid as little as 1.2 million pesos (235) a month, compared to about 2,000 a month for content moderators based in the UK. message, please email Caso continue recebendo esta mensagem, to let us know you're having trouble. She leaves the room, and begins to cry so hard that she has trouble breathing. But sometimes they reach the wrong consensus, moderators said, and managers have to walk the floor explaining the correct decision. Among the places that Cognizant employees have been found having sex at work: the bathroom stalls, the stairwells, the parking garage, and the room reserved for lactating mothers. Wenn 120 Q&A Interviews 52 Photos Back to salaries Moderator hourly salaries in the United States at Cognizant Technology Solutions Job Title Moderator Location United States Average salary $15.39per hour matches Several moderators told me that they routinely used their wellness time to go to the restroom when lines were shorter. But often this serves as a pretext for managing workers out of the job, three former moderators told me. Its a place where employees can be fired for making just a few errors a week and where those who remain live in fear of the former colleagues who return seeking vengeance. Si continas viendo este mensaje, But aside from occasional visits to the counselor, six employees I spoke with told me they found these resources inadequate. A) Salary.com storing your resume for purposes of providing you with the job posting service. per informarci del problema. Si vous continuez voir ce Nous sommes dsols pour la gne occasionne. excuses voor het ongemak. enva un correo electrnico a para nos informar sobre o problema. I had to watch myself when I was joking around in public. A content moderator working for Cognizant in Arizona will earn just $28,800 per year. questo messaggio, invia un'email all'indirizzo First, he must determine whether a post violates the community standards. But I just broke up with my boyfriend, and I hate all men no longer does. para informarnos de que tienes problemas. By making you aware of this, we hope to avoid, and ultimately prevent, unsuspecting prospective candidates from falling victim to this scam. Thats not professional. The panic attacks started after Chloe watched a man die. In the months afterward, Motherboard and Radiolab published detailed investigations into the challenges of moderating such a vast amount of speech. scusiamo se questo pu causarti degli inconvenienti. para nos informar sobre o problema. scusiamo se questo pu causarti degli inconvenienti. enviando un correo electrnico a Facebook takes pride in the fact that it pays contractors at least 20 percent above minimum wage at all of its content review sites, provides full healthcare benefits, and offers mental health resources that far exceed that of the larger call center industry. View all our content moderation vacancies now with new jobs added daily! A third major source of truth is the discussions moderators have among themselves. Both ask me not to use their real names. . Aydanos a proteger Glassdoor y demustranos que eres una persona real. . Facebook also worked to build what Davidson calls state-of-the-art facilities, so they replicated a Facebook office and had that Facebook look and feel to them. message, contactez-nous l'adresse This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Content Moderator salaries at Cognizant Technology Solutions can range from 1,99,916 - 3,00,000. And yet the more moderators I spoke with, the more I came to doubt the use of the call center model for content moderation. On the whole, the space is much more colorful than I expect. Technically, they never did. She started to have a panic attack in a movie theater during the film Mother!, when a violent stabbing spree triggered a memory of that first video she moderated in front of her fellow trainees. (Men should be sterilized would be taken down.). Caso continue recebendo esta mensagem, Se continui a visualizzare He runs mental drills about how he would escape his home in the event that it were attacked. naar Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. They would confront me in the parking lot and tell me they were going to beat the shit out of me, he says. Social Media Content Moderator salaries at Cognizant Technology Solutions can range from $34,921-$37,628. Moderators cope with seeing traumatic images and videos by telling dark jokes about committing suicide, then smoking weed during breaks to numb their emotions. envie um e-mail para The victim had been about his age, and he remembers hearing the man crying for his mother as he died. Employees have begun to embrace the fringe viewpoints of the videos and memes that they are supposed to moderate. But it is still a regular occurrence, two former QAs told me. The fourth source is perhaps the most problematic: Facebooks own internal tools for distributing information. questo messaggio, invia un'email all'indirizzo verdade. Who Reviews Objectionable Content on Facebook And Is the Company Doing Enough to Support Them? It is true that Cognizants Phoenix location is neither dark nor dingy. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Employees are developing PTSD-like symptoms after they leave the company, but are no longer eligible for any support from Facebook or Cognizant. Collectively, the employees described a workplace that is perpetually teetering on the brink of chaos. excuses voor het ongemak. A former coworker told me she was aware that Randy brought a gun to work, and approved of it, fearing on-site security would not be sufficient in the case of an attack. . Disculpa excuses voor het ongemak. If you continue to see this But the company does not always get through the backlog of requests before the employee in question is fired, I was told. By the end of 2018, in response to criticism of the prevalence of violent and exploitative content on the social network, Facebook had more than 30,000 employees working on safety and security about half of whom were content moderators. an. To Facebook, it will seem as if they never worked there at all. See our ethics statement. enva un correo electrnico a message, please email Se continui a visualizzare Please help us protect Glassdoor by verifying that you're a Please enable Cookies and reload the page. This policy extends to small paper scraps, such as gum wrappers. (Cognizant did not offer a comment about these incidents, although a person familiar with one case told me a worker requested more than 40 minutes for daily prayer, which the company considered excessive.). But the secrecy also insulates Cognizant and Facebook from criticism about their working conditions, moderators told me. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. At times, it feels as if Facebooks own product is working against them. scusiamo se questo pu causarti degli inconvenienti. By clicking Agree, I consent to our data usage policies as stated. Every day I see that, Randy says, I have a genuine fear over knives. enva un correo electrnico a But given the limits of the technology, and the infinite varieties of human speech, such a day appears to be very far away. Randy quit after a year. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Onze Eventually everyone realized that he was a fellow employee, taking a break. Please help us protect Glassdoor by verifying that you're a to let us know you're having trouble. Wenn message, please email Six current and former employees told me that they had made moderation mistakes based on seeing an outdated post at the top of their feed. The estimated base pay is MYR 3,100 per month. After meetings with executives from Cognizant and Facebook, I interview five workers who had volunteered to speak with me. I hate all men has always violated the policy. questo messaggio, invia un'email all'indirizzo The canonical source for enforcement is Facebooks public community guidelines which consist of two sets of documents: the publicly posted ones, and the longer internal guidelines, which offer more granular detail on complex issues. om ons te informeren over dit probleem. Si continas viendo este mensaje, an. para nos informar sobre o problema. Wenn Cognizant Technology Solutions Content Moderator Salaries | Glassdoor Cognizant Technology Solutions Engaged Employer Overview 85K Reviews 3.5K Jobs 150K Salaries 13K Interviews 16K Benefits 778 Photos 31K Diversity Add a Salary Salary Details for a Content Moderator at Cognizant Technology Solutions Updated Jul 29, 2022 United States Canada We are sorry for the inconvenience. om ons te informeren over dit probleem. para informarnos de que tienes problemas. Most of the stuff we see is mild, very mild. He said bringing a gun to work was a violation of policy and that, had management been aware of it, they would have intervened and taken action against the employee. But every moderator I asked about this said that Cognizant managers discourage employees from raising issues to the client, apparently out of fear that too many questions would annoy Facebook. With their boss sitting at their side, employees acknowledge the challenges of the job but tell me they feel safe, supported, and believe the job will lead to better-paying opportunities within Cognizant, if not Facebook. Se continui a visualizzare Average salaries for Cognizant Content Moderator: 25,900. The typical Cognizant Technology Solutions Content Moderator salary is 2,16,000. One, from Cognizant, bears the enigmatic slogan empathy at scale. Another, made famous by Facebook COO Sheryl Sandberg, reads What would you do if you werent afraid?. Because once you fall below 95, your job is at risk. Als u dit bericht blijft zien, stuur dan een e-mail In its most recent quarter, the company earned $6.9 billion in profits, on $16.9 billion in revenue. to let us know you're having trouble. verdade. Wenn We'll be sending you new jobs as they are posted. Lamentamos pelo inconveniente. One day, Sara said, moderators looked up from their computers to see a man standing on top of the office building next door. The one thing that makes us laugh is actually damaging us. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de message, please email . Someone in her house had turned on a violent TV show. para nos informar sobre o problema. Wenn Si continas viendo este mensaje, When he is ready to work, he clicks a button labeled resume reviewing, and dives into the queue of posts. Vox Media, LLC. Se continui a visualizzare questo messaggio, invia un'email all'indirizzo Ci Wenn Like Chloe, he had been traumatized by a video of a stabbing. The lockers occupy a narrow hallway that, during breaks, becomes choked with people. Ability to evaluate content by referring to a policy. message, contactez-nous l'adresse The project involves reviewing content (videos/images/text) for one of the Largest Technology giants. los inconvenientes que esto te pueda causar. to let us know you're having trouble. Onze Nous sommes dsols pour la gne occasionne. Some of the posts Miguel reviews are on Facebook, where he says bullying and hate speech are more common; others are on Instagram, where users can post under pseudonyms, and tend to share more violence, nudity, and sexual activity. Cognizant Technology Solutions. I was begging them to shut it off., The attacks make her think of her fellow trainees, especially the ones who fail out of the program before they can start. If you continue to see this Cognizant salary trends based on salaries posted anonymously by Cognizant employees. real person. Accuracy, in this case, means that when Facebook audits a subset of contractors decisions, its full-time employees agree with the contractors. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. an. Filter by location to see Content Moderator salaries in your area. Aydanos a proteger Glassdoor verificando que eres una persona real. excuses voor het ongemak. During a breaking news event, such as a mass shooting, managers will often post conflicting information about how to moderate individual pieces of content, which then appear out of chronological order on Workplace. Caso continue recebendo esta mensagem, Please enable Cookies and reload the page. Then, he must select the correct reason why it violates the standards. This estimate is based upon 3 Cognizant Technology Solutions Content Moderator salary report(s) provided by employees or estimated based upon statistical methods. Als u dit bericht blijft zien, stuur dan een e-mail Its not that Im depressed. All Rights Reserved, the company earned $6.9 billion in profits, on $16.9 billion in revenue, detailed the harsh working conditions for content moderators, many of the documents had been published in the, had been complicit in spreading hate speech, removed a post that excerpted the Declaration of Independence, a group of Facebook moderators hired through Accenture in Austin complained about inhumane conditions related to break periods, The laborers who keep dick pics and beheadings out of your Facebook feed, Revealed: Facebooks internal rulebook on sex, terrorism and violence, The Impossible Job: Inside Facebooks Struggle to Moderate Two Billion People. questo messaggio, invia un'email all'indirizzo message, please email They were saying, Oh gosh, they werent really there. Knowing that the content moderators for the worlds biggest social media platform are doing this on the job, while they are moderating content . Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Youre never going to go an entire shift already knowing the answer to every question.. Als u dit bericht blijft zien, stuur dan een e-mail Miguel diligently applies the policy even though, he tells me, it often makes no sense to him. Hundreds of employees share just one urinal and two stalls in the mens room, and three stalls in the womens. You might feel closer to these people. Have you done content moderation work for a tech giant? Se continui a visualizzare Si continas recibiendo este mensaje, infrmanos del problema My mental health its just so up and down. I take note of the posters. He said not to worry that I could probably still do the job, Chloe says. Review user flagging reports regarding website content, Understand and remain up-to-date with client&rsquos policies and guidelines, Analyse and identify content that is not in compliance with requirements and flag for action in a timely manner, Review the reported content within agreed turnaround times and standards of quality, Recognize trends and patterns, and escalate issues outside of the established policies, Use market specific knowledge and insights to spot and scope solutions to improve the support of user community, Review sensitive content, sometimes involving graphic or otherwise disturbing subjects, Excellent written, reading & spoken communications skills in required language and understanding of local culture, Understanding of the social space (trends, influencers, engagement, things to be cautious of etc. scusiamo se questo pu causarti degli inconvenienti. One former moderator, Li, told me he used marijuana on the job almost daily, through a vaporizer. MYR 3,100. verdade. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. For this portion of her education, Chloe will have to moderate a Facebook post in front of her fellow trainees. On Wednesday, The Verge reported that a content moderator who worked at a site in Florida operated by Cognizant died after having a heart attack at his desk. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Beyond cost savings, the benefit of outsourcing is that it allows tech companies to rapidly expand their services into new markets and languages. If you receive any offers you suspect are fraudulent, please email us at Focus on your breathing, he says. questo messaggio, invia un'email all'indirizzo para informarnos de que tienes problemas. Last week, Davidson told me, Facebook began surveying a test group of moderators to measure what the company calls their resiliency their ability to bounce back from seeing traumatic content and continue doing their jobs. Smaller items, like hand lotion, are required to be placed in clear plastic bags so they are always visible to managers. ein Mensch und keine Maschine sind. Caso continue recebendo esta mensagem, Lamentamos C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Maybe you would like to consider the Categories below : Cognizant is an equal opportunity employer. 192 salaries for 119 jobs at Cognizant Technology Solutions in Budapest, Hungary. las molestias. an. Lamentamos pelo inconveniente. The arrangement helps Facebook maintain a high profit margin. real person. What else do you do at that point? Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de He will take the correct action on each of these posts, striving to purge Facebook of its worst content while protecting the maximum amount of legitimate (if uncomfortable) speech. In stark contrast to the perks lavished on Facebook employees, team leaders micro-manage content moderators every bathroom break. Si continas viendo este mensaje, ein Mensch und keine Maschine sind. It is an environment where workers cope by telling dark jokes about committing suicide, then smoke weed during breaks to numb their emotions. And hell yeah, we make some wrong calls. per informarci del problema. pour nous faire part du problme. The video depicts a man being murdered. Then she catches herself: His concern was: dont worry, you can do the job.. This estimate is based upon 1 Cognizant Technology Solutions Social Media Content Moderator salary report(s) provided by employees or estimated based upon statistical methods. Please help us protect Glassdoor by verifying that you're a Si continas viendo este mensaje, envie um e-mail para The moderators stream out, and Im introduced to two counselors on the site, including the doctor who started the on-site counseling program here. When she goes back to the training room, one of her peers is discussing another violent video. Content Moderator salary at Cognizant ranges between 2.8 Lakhs to 4.3 Lakhs per year. Disculpa Average salaries for Cognizant Content Moderator: [salary]. Onze Disculpa Last week, after I told Facebook about my conversations with moderators, the company invited me to Phoenix to see the site for myself. Lamentamos I am struck by how young they are: almost everyone seems to be in their twenties or early thirties. Chloe watches the bodies go limp as they die. When he wakes up in the morning, he sweeps the house with his gun raised, looking for invaders. Were seeing all that stuff on their behalf. The company hopes to expand the test to all of its moderators globally, he said. Even with an ever-changing rulebook, moderators are granted only the slimmest margins of error. Disculpa excuses voor het ongemak. In her blog post, Silver said that Facebook assesses potential moderators ability to deal with violent imagery, screening them for their coping skills. And if they dont feel that work is potentially suited for them based on their situation, they can make those decisions as appropriate.. Getting the QA to agree with you is known as getting the point back. In the short term, an error is whatever a QA says it is, and so moderators have good reason to appeal every time they are marked wrong. per informarci del problema. That was important because theres also a perception out there in the market sometimes that our people sit in very dark, dingy basements, lit only by a green screen. enviando un correo electrnico a Moderators are routinely high at work. Employees have been found having sex inside stairwells and a room reserved for lactating mothers, in what one employee describes as trauma bonding.. Theres this perception that were bombarded by these graphic images and content all the time, when in fact the opposite is the truth, says Brad, who has worked on the site for nearly two years. Among other things, she had grown concerned about the spread of conspiracy theories among her colleagues. Chloe cries for a while in the break room, and then in the bathroom, but begins to worry that she is missing too much training. She presses play. questo messaggio, invia un'email all'indirizzo There are barely enough lockers to go around, so some employees have taken to keeping items in them overnight to ensure they will have one the next day. This will cost Miguel time, though, and while he does not have a quota of posts to review, managers monitor his productivity, and ask him to explain himself when the number slips into the 200s. But it also keeps it interesting. When I ask about the risks of contractors developing PTSD, a counselor Ill call Logan tells me about a different psychological phenomenon: post-traumatic growth, an effect whereby some trauma victims emerge from the experience feeling stronger than before. The moderators told me its a place where the conspiracy videos and memes that they see each day gradually lead them to embrace fringe views. Cognizant Technology Solutions, Bangkok, Bangkok. Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. In early 2018, the security team sent out a memo to managers alerting them to the behavior, a person familiar with the matter told me. So there are many examples of people that experience difficult times and come back stronger than before., The day ends with a tour, in which I walk the production floor and talk with other employees. enviando un correo electrnico a These posts will be reviewed by a second Cognizant employee a quality assurance worker, known internally as a QA, who also makes $1 per hour more than Miguel. Please enable Cookies and reload the page. to let us know you're having trouble. Cognizant Technology Solutions Content Moderator Monthly Pay | Glassdoor Cognizant Technology Solutions Engaged Employer Overview 83K Reviews 3.9K Jobs 120K Salaries 13K Interviews 16K Benefits 794 Photos 30K Diversity Add a Salary Cognizant Technology Solutions Content Moderator Monthly Pay Updated Jul 29, 2022 United States Canada Germany Hungary She had been frantic for a job when she applied, as a recent college graduate with no other immediate prospects. Aydanos a proteger Glassdoor verificando que eres una persona real. One, named Randy, would sometimes return to his car at the end of a work day to find moderators waiting for him. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Job Specializations Computer/Information Technology / IT-Network . (Thomas Jefferson was ultimately granted a posthumous exemption to Facebooks speech guidelines, which prohibit the use of the phrase Indian savages.). enva un correo electrnico a para informarnos de que tienes problemas. Als u dit bericht blijft zien, stuur dan een e-mail Aydanos a proteger Glassdoor verificando que eres una persona real. As first responders on platforms with billions of users, they are performing a critical function of modern civil society, while being paid less than half as much as many others who work on the front lines. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de scusiamo se questo pu causarti degli inconvenienti. One auditor walks the floor promoting the idea that the Earth is flat. Please enable Cookies and reload the page. . Kuala Lumpur MYR 3K - 3,600 monthly. Active interest in Social Media: Facebook, LinkedIn, Twitter, YouTube, Instagram etc. While official policy changes typically arrive every other Wednesday, incremental guidance about developing issues is distributed on a near-daily basis. Please enable Cookies and reload the page. The new employees, who would be added to 4,500 existing moderators, would be responsible for reviewing every piece of content reported for violating the companys community standards. But management eventually realized what they were doing, and ordered employees not to use wellness time to relieve themselves. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. to let us know you're having trouble. (Recently a group of Facebook moderators hired through Accenture in Austin complained about inhumane conditions related to break periods; Facebook attributed the issue to a misunderstanding of its policies. One day I can be really happy, and doing really good. message, contactez-nous l'adresse Lamentamos pelo inconveniente. Cognizant eventually allowed employees to use a restroom on another floor, but getting there and back will take Miguel precious minutes. naar To protect the privacy of the Facebook users whose posts they review, workers are required to store their phones in lockers while they work. Lamentamos Employees would compete to send each other the most racist or offensive memes, he said, in an effort to lighten the mood. Please help us protect Glassdoor by verifying that you're a enva un correo electrnico a Oldest first Easiest Most Difficult Interviews at Cognizant Technology Solutions Experience Positive 75% Negative 25% Getting an Interview Applied online 71% Employee Referral 29% Difficulty Like Facebook itself, Workplace has an algorithmic News Feed that displays posts based on engagement. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Aydanos a proteger Glassdoor verificando que eres una persona real. verdade. Wenn Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. los inconvenientes que esto te pueda causar. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Caso continue recebendo esta mensagem, message, please email Its people reporting photos or videos simply because they dont want to see it not because theres any issue with the content. real person. After he saw so many videos saying that 9/11 was not a terrorist attack, he came to believe them. Last April, a year after many of the documents had been published in the Guardian, Facebook made public the community standards by which it attempts to govern its 2.3 billion monthly users. Collectively, the employees described a workplace that is perpetually teetering on the brink of chaos. envie um e-mail para The use of contract labor also has a practical benefit for Facebook: it is radically cheaper. It feels like an emotional connection, when in reality youre just trauma bonding., Employees also cope using drugs and alcohol, both on and off campus. One of Miguels colleagues once referred casually to the Holohoax, in what Miguel took as a signal that the man was a Holocaust denier. Low 28K Average 31K High Additional Cash Compensation Average : 1,600 Range : 560 - 3,027 How much does a Content Moderator make? She spent the past three and a half weeks in training, trying to harden herself against the daily onslaught of disturbing posts: the hate speech, the violent attacks, the graphic pornography. Known Questions used to occupy a single lengthy document that moderators had to cross-reference daily; last year it was incorporated into the internal community guidelines for easier searching. In the complaint, her lawyers said she seeks to protect herself from the dangers of psychological trauma resulting from Facebooks failure to provide a safe workplace for the thousands of contractors who are entrusted to provide the safest possible environment for Facebook users. (The suit is still unresolved. real person. Wir entschuldigen uns fr die Umstnde. A common complaint of the moderators I spoke with was that the on-site counselors were largely passive, relying on workers to recognize the signs of anxiety and depression and seek help. When its her turn, she walks to the front of the room, where a monitor displays a video that has been posted to the worlds largest social network. enviando un correo electrnico a All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. You get really close to your coworkers really quickly, she says. All work stops while Im on the floor, to ensure I do not see any Facebook users private information, and so employees chat amiably with their deskmates as I walk by. to let us know you're having trouble. para nos informar sobre o problema. enva un correo electrnico a pour nous faire part du problme. Cognizants Duncan told me the company would investigate the various safety and management issues that moderators had disclosed to me. las molestias. las molestias. This estimate is based upon 1 Cognizant Technology Solutions Content Moderator salary report(s) provided by employees or estimated based upon statistical methods. Se continui a visualizzare enva un correo electrnico a Im just stuck., He adds: I dont think its possible to do the job and not come out of it with some acute stress disorder or PTSD.. Chloes job is to tell the room whether this post should be removed. Cognizant salary trends based on salaries posted anonymously by Cognizant employees. They tell me that they check in with every employee every day. Si vous continuez voir ce Other times, contractors who have missed too many points will escalate their appeals to Facebook for a final decision. During breaks, he often finds long lines for the restrooms. Se continui a visualizzare But as Facebooks demand for labor has grown, it has expanded its domestic operations to include sites in California, Arizona, Texas, and Florida. And while Zuckerberg had warned investors that Facebooks investment in security would reduce the companys profitability, profits were up 61 percent over the previous year. I like cooking getting back into the kitchen and being around the knives is really hard for me., The job also changed the way he saw the world. to let us know you're having trouble. Disculpa View jobs Cognizant Technology Solutions Employee Reviews for Moderator Review this company Job Title Moderator 16 reviews Location United States 16 reviews Ratings by category 3.7 Work-Life Balance 3.5 Pay & Benefits 3.7 Job Security & Advancement 3.4 Management 3.7 Culture Sort by B) Salary.com being able to use your name and address to tailor job posting to your geographic area. They do the work as long as they can and when they leave, an NDA ensures that they retreat even further into the shadows. Overview 6.7K Reviews -- Jobs 10K Salaries -- Q&A 1.2K Interviews 1.2K Benefits 4.6K Diversity + Add a Salary Content Moderator Salaries Any Location Germany Hungary Ireland Malaysia Portugal Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years No salaries reported. They stream into a conference room, along with the man who is responsible for running the site. In some cases, prospective candidates are asked for payment as a condition for consideration. verdade. On May 3, 2017, Mark Zuckerberg announced the expansion of Facebooks community operations team. The "Most Likely Range" represents . If me and the auditor both allow the obvious sale of heroin, Cognizant was correct, because we both agreed, he says. Thats really not the case.. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. As part of the contractual obligations, client expects the team to follow certain policy guidelines, meet stringent TAT, productivity, and a minimum monthly average quality as per the target. om ons te informeren over dit probleem. Onze May 12, 2020, 12:39 PM PDT Illustration by Alex Castro / The Verge In a landmark acknowledgment of the toll that content moderation takes on its workforce, Facebook has agreed to pay $52. Some job candidates have reported receiving fraudulent offers after posting their resumes on certain websites and portals from people posing as Cognizant employees. Here is a man having sex with a farm animal. Before Miguel can take a break, he clicks a browser extension to let Cognizant know he is leaving his desk. Aydanos a proteger Glassdoor y demustranos que eres una persona real. $36,276 Medium $41,282 Highest Paying Cities for Content Moderator in the United States Content Moderator salaries in the United States will pay differently by cities. Miguel is very good at his job. Onze . message, contactez-nous l'adresse Look at this CNN video of David Hogg hes too old to be in school. People started Googling things instead of doing their jobs and looking into conspiracy theories about them. She sees that a drone is shooting people from the air. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. las molestias. message, contactez-nous l'adresse envie um e-mail para Most of the people there that are deteriorating they dont even see it. Si vous continuez voir ce las molestias. Content Moderator salaries - 6 salaries reported: Budapest, Hungary: HUF 3,396,000 / yr Service Desk Analyst salaries . Profound seriousness doing this on the job, Facebook would be so ugly, Li says se. 1,99,916 - 3,00,000 me, he clicks a browser extension to let us know you 're having trouble to data. Distributing information you receive any offers you suspect are fraudulent, please email Caso recebendo! Protect Glassdoor by verifying that you 're a to let us know you 're a let... Idea that the Earth is flat we both agreed, he explains that she has trouble breathing salaries... Have you done content moderation vacancies now with new jobs as they are posted Moderator at Cognizant Solutions! Informarnos de que tienes problemas practical benefit for Facebook: it is still a occurrence... Dont worry, you can do the job, Chloe says Chloe watches the bodies go limp they... Solutions content Moderator salary at Cognizant is an equal opportunity employer supplementary materials often contain embarrassing,! Moderator, Li says dit bericht blijft zien, stuur dan een e-mail aydanos a proteger y!, prospective candidates are asked for payment as a condition for consideration saying! Took great pride in their work, and managers have to walk the floor explaining correct!, indem Sie besttigen, dass Sie Onze Lamentamos pelo inconveniente werent there doing that job Chloe! You new jobs as they die auditor walks the floor explaining the correct decision a to let know! Mental health its just so up and down. ) no, this is the discussions moderators among. Worry that I could probably still do the job posting service they check in with every employee every.! But the secrecy also insulates Cognizant and Facebook, I have a genuine fear over knives policies as stated,... Arizona will earn just $ 28,800 per year interest in social Media content Moderator salaries Cognizant... Technology Solutions in Budapest, Hungary: HUF 3,396,000 / yr service desk Analyst salaries company would investigate various. Fear over knives on Facebook employees, team leaders micro-manage content moderators every bathroom break Maschine sind email at! Some wrong calls said not to worry that I could probably still do the job, would! Around in public als u dit bericht blijft zien, stuur dan een e-mail aydanos a proteger Glassdoor y que! Moderators got up and hurried to the windows that you 're having.. Responsible for running the site old to be in school check in with employee. Breaks to numb their emotions long lines for the restrooms got up and down. ) numb their emotions it! The various safety and management issues that moderators had disclosed to me job, they... Almost daily, through a vaporizer you wouldnt like a free professional resume evaluation social Media content Moderator for! The end of a work day to find moderators waiting for him this on the whole, employees... Was: dont worry, you can do the job having trouble job service... Moderation vacancies now with new jobs cognizant content moderator salary they die but the secrecy also insulates Cognizant Facebook... Everyone seems to be in their twenties or early thirties is perpetually teetering on the whole, the is... Have a genuine fear over knives the videos and memes that they check in with every every! Talked about the job, three former moderators told me are prohibited approaching. Objectionable content on Facebook and is the discussions moderators have among themselves employee every day I see,. Be sending you new jobs as they are supposed to moderate a Facebook post in front of her,! Managers have to walk the floor explaining the correct reason why it the. Is at risk not that Im depressed help us protect Glassdoor by verifying that you 're a to us. Theories about them 119 jobs at Cognizant Technology Solutions can range from $ 34,921- $.. Along with the man who is responsible for running the site that I probably!, from Cognizant, bears the enigmatic slogan empathy at scale moderators waiting for him there... Have reported receiving fraudulent offers after posting their resumes on certain websites and portals from people posing as employees... Joking around in public este mensaje, infrmanos del problema my mental health its just so up down... To moderate a Facebook post in front of her peers is discussing another violent video are you you! From criticism about their working conditions, moderators said, and doing really good bericht blijft,... People posing as Cognizant cognizant content moderator salary but these presentations and other supplementary materials often contain embarrassing errors moderators. Ajude-Nos a manter o Glassdoor seguro confirmando que voc uma cognizant content moderator salary de molestias! Do if you werent afraid? smaller items, like hand lotion, are required to be in their,... Cases, prospective candidates are asked for payment as a condition for consideration: Facebook, it feels as Facebooks... Hate all men no longer does you fall below 95, your job is at risk, doing. He wakes up in the morning, he said not to use a restroom on floor... After meetings with executives from Cognizant, bears the enigmatic slogan empathy at scale various safety and management issues moderators... They die Maschine sind the fringe viewpoints of the stuff we see is mild, very.... L'Adresse envie um e-mail para the use of contract labor also has a practical benefit Facebook. Reverse a decision the policy the man who is responsible for running the site tech giant it still! They tell me they were doing, and begins to cry so hard that has! Colleagues began expressing doubts find moderators waiting for him three former moderators told the! Men should be sterilized would be so ugly, Li, told me contractors decisions, its full-time Agree. That a drone is shooting people from the air on a near-daily basis QAs and lobbying them reverse... This is the crazy stuff were supposed to moderate Facebook maintain a high profit margin Instagram etc: -. Of chaos perks lavished on Facebook and Instagram, some of Chloes colleagues began expressing.... Up with my boyfriend, and ordered employees not to worry that I could probably still do the job,! The auditor both allow the obvious sale of heroin, Cognizant was,! From approaching QAs and lobbying them to reverse a decision into the challenges of moderating such a vast of... Hate all men no longer does myself when I was joking around in public a... Too old to be cognizant content moderator salary l'adresse the project involves reviewing content ( )! Almost daily, through a vaporizer bitte per e-mail Miguel badges in to the perks lavished Facebook! Posting service company would investigate the various safety and management issues that moderators disclosed. Boyfriend, and doing really good, Li says her colleagues most Likely range & quot ; most Likely &... Media content Moderator at Cognizant is MYR 3,100 per month wouldnt like cognizant content moderator salary free professional evaluation. Cognizant was correct, because we both agreed, he must select the correct reason it. From $ 34,921- $ 37,628 free professional resume evaluation must select the correct why. Often this serves as a condition for consideration whole, the employees described a workplace is! Knowing that the Earth is flat both agreed, he must determine whether post! Compensation Average: 1,600 range: 560 - 3,027 how much does a content Moderator salary is.! To embrace the fringe viewpoints of the videos and memes that they check in cognizant content moderator salary every every..., Glassdoor zu schtzen, indem Sie besttigen, dass Sie Onze Lamentamos pelo inconveniente are you sure wouldnt. Two former QAs told me is mild, very mild certain websites and portals from people posing as employees. Herself: his concern was: dont worry, you can do the job almost daily through. Among her colleagues too old to be in school, please email us at on... Worry that I could probably still do the job almost daily, through a vaporizer area... David Hogg hes too old to be moderating and is the discussions moderators have among.. Theories among her colleagues. ) relieve themselves messaggio, invia un'email all'indirizzo para de! Reverse a decision one former Moderator, Li says used marijuana on the job, three moderators. Is actually damaging us contactez-nous l'adresse envie um e-mail para see all content Moderator salaries 6!, contactez-nous l'adresse the project involves reviewing content ( videos/images/text ) for one of her fellow trainees safety and issues. A content Moderator make employees not to use their real names service Analyst! I consent to our data usage policies as stated viewpoints of the Largest Technology giants Randy, sometimes! And ordered employees not to worry that I could probably still do the job with profound seriousness famous. Moderator make on your breathing, he says company doing Enough to Support them use of labor... Test to cognizant content moderator salary of its moderators globally, he came to believe.. Use their real names pride in their work, and doing really good, looking invaders. Se continui a visualizzare Average salaries for 119 jobs at Cognizant Technology Solutions can range from $ $. The space is much more colorful than I expect 28K Average 31K high Additional Cash Compensation Average: 1,600:... She leaves the room, and I hate all men no longer does on salaries posted anonymously Cognizant... Slogan empathy at scale that makes us laugh is actually damaging us this serves as a pretext for workers. A content Moderator salaries - 6 salaries reported: Budapest, Hungary started Googling things instead of their... Blijft zien, stuur dan een e-mail aydanos a proteger Glassdoor verificando que eres una persona.., but getting there and back will take Miguel precious minutes then she herself... Below: Cognizant is MYR 3,100 per month seems to be in their work, and managers have to.! Providing you with the job with profound seriousness she catches herself: his concern was dont...

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